Frequently Asked Questions (FAQ) - Find Quick Answers
Welcome to our Frequently Asked Questions (FAQ) section! Here you will find answers to the most common inquiries about our products, shipping, return policies, and much more. Our goal is to provide you with all the necessary information in a clear and concise manner to make your shopping experience smooth and satisfying.
If you don't find the answer you're looking for, feel free to contact our customer support team using the "Contact Us" button. We'll be happy to assist you.
Explore the most frequently asked questions about our products, orders, shipping, and more. Click on each question to find the answer you need.
FAQ
What are the accepted payment methods?
At Holy Shirt On Fire, we simplify your shopping experience by accepting major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods directly through our shopping platform.
What is the delivery time and to which countries do you ship?
We explore every corner of the world! We process your order within 1 to 3 business days, and the delivery time ranges from 4 to 30 business days, depending on your location. Get specific details for your region in our shipping section.
How can I track the shipment of my product?
Tracking your purchase is easy at Holy Shirt On Fire. Simply enter the code or order number you received in your confirmation email into our Track My Order section. With this, you'll receive real-time updates on the status and location of your order.
If you need additional assistance, our support team is just a message away. Thank you for choosing us!
Are returns or exchanges accepted?
As an on-demand printing company, we are unable to accept returns related to size, color, or personal preferences. However, if you receive a damaged product or there is a manufacturing error, please contact us within the first 25 days for a free replacement or refund.
Additional details can be found in our refund policy.
What should I do if I have an issue with a product after delivery?
If any post-delivery issues arise, such as damages or manufacturing errors, please contact our team within 30 days of receipt. We're here to address any concerns and ensure your satisfaction.
Do you offer warranties on your products?
All our products are backed by a quality guarantee. If you encounter any issues, please contact us to find a solution.
Additional details can be found in our refund policy.
Do you have customer service for additional inquiries?
Of course! Our customer service team is available to answer any questions you may have. You can reach us via email, through our contact form, or chat with us on our 24/7 chat support located in the bottom right corner of our page, identified by an orange icon.
What is your contact email address?
For any inquiries or further assistance, you can reach us at our email address: holyshirtonfire@gmail.com. We're here to assist you with anything you need.
Do you have a size guide for your products?
Yes, we provide specific size guides for each product in our store. We recommend checking the guide before placing your order to ensure a perfect fit. This guide is typically available in the last photo of our products. Thank you for choosing Holy Shirt On Fire!